FREQUENTLY ASKED QUESTIONS
Can I bring blankets, beds and toys?
Unfortunately, we do not allow this. We have plenty of toys, blankets and beds. Although we understand that it may be comforting for your pet to have their own, these items may carry infectious agents, so we ask you not to bring any of these.
Can I bring food and/or treats for you to feed my pet while they board?
Absolutely! We prefer to give your pet the food and treats they like and it’s better for their digestive health. Please provide us with feeding instructions (amount and frequency).
Can I drop off or pick up outside of the designated time windows?
Please pay attention to our designated drop-off and pick-up times to ensure that the proper staff are here to assist you with the process. If you are not able to make your scheduled drop off or pick up time, please call our office to discuss details.
Can I board my multiple dogs together in a large dog villa?
Even if pets are from the same household, we still require them to be boarded in separate villas. This is to prevent any conflicts that may arise because of the unfamiliar surroundings. However, we do note when pets are from the same household, so that they may spend quality time together (playtime and walks).
Boarding Rates (as of August 1st, 2025, subject to change)
| Cat | $35/night |
| Small Dog (<25lbs) | $50/night |
| Medium Dog (26–50lbs) | $55/night |
| Large Dog (51–75lbs) | $65/night |
| Extra Large Dog (76lbs+) | $70/night |
Grooming and Additional Services (as of September 1st, 2023, subject to change)
| Ear Cleaning | $26 |
| Resort Meal | $3 (per meal) |
| Medication Administered | $5 (per administration) |
| Baths (by weight) | 0-25lbs $40 | 25.1-50lbs $50 | 50.1-100lbs $70 | Over 100lbs $80 |
| “Clean up” Bath | $20 |
| Nail Trim (performed by our veterinary technician) | $15 + $14.50 tech fee |
| Anal Gland Expression (performed by our veterinary technician) | $27 + $14.50 tech fee |
Drop-Off/Pick-Up Times
Monday
Drop-Off: 7:00 AM – 11:00 AM
Pick-Up: 8:00 AM – 5:00 PM
Tuesday
Drop-Off: 7:00 AM – 11:00 AM
Pick-Up: 8:00 AM – 5:00 PM
Wednesday
Drop-Off: 7:00 AM – 11:00 AM
Pick-Up: 8:00 AM – 5:00 PM
Thursday
Drop-Off: 7:00 AM – 11:00 AM
Pick-Up: 8:00 AM – 1:00 PM
Friday
Drop-Off: 7:00 AM – 11:00 AM
Pick-Up: 8:00 AM – 3:00 PM
Saturday
Drop-Off: 9:00 AM – 11:00 AM
Pick-Up: 9:00 AM – 11:00 AM
Sunday
No Drop-Off
No Pick-Up